Refund policy
We want you to love your purchase. If you're not satisfied, we're here to help.
Eligibility
You have 30 days from the date of delivery to request a refund. The product must be unused and in its original packaging. Opened products cannot be returned for hygiene reasons.
How to Request a Refund
Email us at [kkravtsiv@icloud.com] with your order number, reason for the request, and a photo of the product if applicable. We'll respond within 2 business days.
Refunds
Once your request is approved, we'll process your refund within 5-7 business days to your original payment method. In most cases, you will NOT need to ship the product back.
Damaged or Defective Items
If your order arrives damaged or defective, contact us within 7 days of delivery with a photo and we'll send a replacement or issue a full refund at no extra cost.
Questions?
Contact us at kkravtsiv@icloud.com